High Street Cheslyn Hay, Walsall, WS6 7AB
Wardles Lane, Great Wyrley, Walsall, WS6 6EW

Online: Contact Us Online
Telephone: 01922 701 280 ( Out of Hours: 111 )

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Coronavirus (Covid 19) Help and Resources


National Resources

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Covid Vaccination for Children

If you have children who are eligible for vaccination under the new national guidelines, your GP is aware of these changes and will call you to arrange vaccination. Please do not call your GP. For more details Covid Vaccination of Young People aged 16 to 17 years

Children and young people aged 12 years and over who are household contacts of an immunosuppressed person are eligible for vaccination under the new national guidelines. Please do not call your GP, they will call you to arrange a vaccination.

Children 12 to 15 years with specific underlying health conditions that put them at risk of severe COVID-19 are now eligible for the vaccination. This includes children with severe neurodisabilities, Down’s Syndrome, immunosuppression, profound and multiple learning disabilities, as well as those with severe learning disabilities or who are on the learning disability register.

Healthy 16 to 17 year-olds are now eligible for the Covid vaccination under the new national guidelines. Your GP is aware of these changes and will call you to arrange vaccination. Please do not call your GP. Your child will not be left behind and will be offered vaccination if they belong to any of the eligible groups. For more details please see: Covid Vaccination of Young People aged 16 to 17 years

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Visiting Your GP Surgery

PLEASE WEAR FACE COVERINGS. COVID-19 PROTECTIONS ARE STILL IN PLACE IN THIS SURGERY.

In line with current Government guidance patients are required to continue to wear a face covering in all healthcare settings. Face coverings primarily protect others, so doing so, unless exempt, is key to preventing spread of infection.

CONTINUE TO RESPECT (2M) SOCIAL DISTANCING TEST AND ISOLATE IF YOU HAVE ANY SYMPTOMS.

If you have symptoms you must get at PCR (Polymerase Chain Reaction) test as soon as possible and before visiting your GP. Rapid lateral flow tests should not be used to confirm infection. It’s vital that you and anyone in your household isolate until you receive your test result, and for 10 days thereafter if the result is positive.

WASH AND SANITISE HANDS REGULARLY

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Patient Information on our Services during the Pandemic

  • We are still open and here for you. We are continuing to provide services as we have been doing throughout the COVID 19 pandemic. We are prioritising delivering of care and services based on clinical needs.

  • If you need medical advice or treatment, please ring us on 01922 701280 or, for non-urgent advice or treatment, visit our website and send us your query, please see our opening hours. If you walk into the practice you must adhere to social distancing; clean your hands and wear a face covering (unless exempt).

  • Due to coronavirus, how you contact us may be different at the moment. This is to limit face to face contact whenever possible and help stop the spread of coronavirus.

  • When you phone or go online, you will be asked to provide some information about your healthcare need. This will help the practice care navigation team to assess the most appropriate way to provide your care, which may include a face-to-face consultation and to ensure it is provided by the most appropriate person. Face to face appointments are available to all patients where there is a clinical need.

  • Online consultation requests for non-urgent help can be made at any time. They will be responded to as soon as possible, usually within two working days.

  • Alternatively, visit the local pharmacy for clinical advice on minor health concerns.

  • For urgent issues or out of hours, you can also call the NHS on 111 or go online to seek NHS advice 111.nhs.uk. If you have the NHSApp or Patient Access you can access NHS111 on it. The app is available on iOS and android.

  • Appointments are being delivered face to face, by telephone, or using video calls and messaging to your mobile or computer. The practice team will assess what is most appropriate for you and if you have a preference, you can discuss this with them.

  • Attending a face-to-face appointment If you are asked to come into the surgery for a face to face appointment, please remember to wear a face covering. Measures are in place to keep you safe from infection during your visit to the surgery. If you have a disability or condition which means you cannot wear a face covering or cannot communicate with someone who is wearing a face mask, or require other adjustments before your appointment, please let the surgery know ahead of your arrival.

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COVID 19 Vaccination Programme

  • Our practice is currently supporting the delivery of the COVID 19 vaccination programme. This means that at certain times, part of our premises will be used for vaccine clinics, some of our team will be involved in running vaccine clinics.

  • The NHS will be in touch with you when it is your turn to be vaccinated. Please don’t call us before you are invited.

  • In the meantime, you can get information about the COVID 19 Vaccination programme online.

  • Our staff are working extremely hard to provide services and care and we would like to thank our patients for your continued support.

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COVID 19 Testing Guidance

A reminder that everyone without symptoms should test themselves twice weekly every three to four days using a rapid lateral flow test (LFT) which give a result in 30 minutes.

Anyone with symptoms of COVID 19 should test themselves using a Polymerase Chain Reaction (PCR) test and they, and anyone they live with, should stay at home until they get their test results. A PCR test should also be used if you've been in contact with someone who's tested positive, you've been asked to get a test by a local council or someone from NHS Test and Trace, a GP or other health professional has asked you to get a test or you're taking part in a government pilot project.

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Have you had coronavirus (COVID-19)?

It may take a while for you to feel better and get back to your normal self. Please read the Have you had coronavirus? leaflet or visit the Your Covid Recovery website

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Covid 19 Vaccination Status

From 17 May 2021, people in England who have been fully vaccinated against COVID 19 can demonstrate their vaccination status for international travel.

A full course is currently two doses of any approved vaccine. Vaccine status will be available from:

It may take more than a week for your identity to be checked and verified so you can use these services.

If you cannot access these online services, and you have had 2 vaccines, you can request a paper letter from the NHS by calling 119. Only call 119 if you had your second dose more than 5 working days ago. It may take 7 working days for the letter to arrive.

This practice is not able to provide you with a letter that shows your COVID 19 vaccination status.

When you're planning your travel, check the latest information on demonstrating your COVID 19 status when travelling abroad on the gov.uk website. Make sure there is time to get  proof of your vaccination status before you leave.

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How to use a Pulse Oximeter at Home

If you would like to know how to use a pulse oximeter at home, please watch the attached video.

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Supporting your recovery after COVID 19

As you find yourself recovering from COVID 19 you may still be coming to terms with the impact the virus has had on both your body and mind.

The Covid Recovery website has lots of useful help and advice.

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Domestic Abuse and Safeguarding

National Domestic Violence Helpline

0808 2000 247 https://www.nationaldahelpline.org.uk/

NSPCC helpline

0808 800 5000 If you're worried about a child, even if you're unsure, contact NSPCC professional counsellors for help, advice and support. 

Childline 0800 1111

Offers free, confidential advice and support for any child 18 years or under, whatever the worry. 

MIND

Mental Health Support with specific advice on ‘Coronavirus and your wellbeing’. www.mind.org.uk YoungMinds: Supporting children and young people and their parents/carers with their mental health and wellbeing. Specific advice on managing self-isolation and anxiety about coronavirus. youngminds.org.uk

SafeLives

Specific resources for domestic abuse and COVID. safelives.org.uk/domesticabuse-and-covid-19