High Street Cheslyn Hay, Walsall, WS6 7AB
Wardles Lane, Great Wyrley, Walsall, WS6 6EW

Online: Contact Us Online
Telephone: 01922 701 280 ( Out of Hours: 111 )

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Repeat Prescriptions


Online
PRESCRIPTIONS

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Ways to Order Your Prescriptions

  1. By Post:
    Post the computerised repeat prescription slip indicating the medication you require to the surgery, enclosing a stamped self-addressed envelope. If posting please remember to give at least one weeks notice for a first class stamp and longer if using second class.
  2. Chemist:
    Arrange with a local chemist to request & collect your prescription. See Collection points section below.
  3. Online (see above):
    If you wish to order your repeat medication online safely and securely you will need to register for Patient Access. Once registered the process is simple. From this website, click the link above and enter your passwords and pin numbers given to you when you registered for this service.  Find out more about Patient Access here.

In the interests of safety, we do not accept requests by telephone. 

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When will my Prescription be ready?

Prescriptions will be ready for collection in two working days (longer by post) if you will be picking the prescription up from the surgery.

Request Received

Script Ready By

Monday

Wednesday

Tuesday

Thursday

Wednesday

Friday

Thursday

Monday

Friday

Tuesday

For Example
A script received on Tuesday at 4pm will be ready for collection
on Thursday after 4pm.

Please request repeat prescriptions well in advance of public holidays, etc.

For those that request their prescription be sent to a local pharmacy then the time will be dependant on that pharmacy. Please contact the relevant pharmacy for an indication of the timescale.

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Collection Points

Electronic Repeat Dispensing

If you have regular or repeat prescriptions, you could save time by switching to electronic Repeat Dispensing (eRD).

eRD sends your prescriptions electronically from your GP surgery to a pharmacy of your choice.  Its easy to use and you don't need a computer or electronic device.  Please ask at reception or your local pharmacy to set you up for this service.

Patient Benefits:

  • Save time by avoiding unnecessary trips or calls to your GP when you need to order medication
  • Pick up your repeat prescription directly from your pharmacy without having to visit the GP
  • Spend less time waiting for your prescription at the pharmacy as your medication will be waiting for you

Alternate Collection Points

Patients can either collect their prescription from the surgery or a chemist of their choice.

In order for prescriptions to be collected from a chemist, patients need to register at their chemist of choice for the 'Prescription Collection Service'. Once the Chemist has agreed to collection on your behalf, patients then need to instruct the Practice which must be in writing - forms are available from most chemists.

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Good Medication Management is Important

Please preempt ordering prescriptions to avoid medication running out.

If you are given 56 days of tablets and you have 7 days left, order your new prescription. In the case of any emergency your regular pharmacist will give you a couple of tablets until you get your new prescription.

If you are going on holiday you should take a list of your medication with you. In case you have a problem ENSURE YOU HAVE ENOUGH MEDICATION TO COVER YOUR HOLIDAY. SOME COUNTRIES ALSO NEED A DOCTOR's LETTER TO EXPLAIN THE MEDICATION. Check with your travel agent.

If you have elderly relatives ensure that they have an adequate supply of their medication. Dossette boxes/blister packs can be arranged if they have a large amount of medication to take.

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Useful Information

Each drug has two names - the generic and the brand name. Where possible we use the generic name because this is usually much cheaper for the health service. Due to this, you may notice a change in colour, shape or size of your drug. Do not be concerned by this, you are still receiving the same drug of the same quality, it is only the appearance that has altered.

Please book your medications review appointment at least 10 days before your medication runs out.

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Free Prescriptions

Medicines are free to: pensioners, children under 16, people under 19 years old and in full time education, pregnant or nursing mothers, and people suffering from one of a number of specified individual conditions, people on income support or family credit.

Check to ensure you are entitled to claim free prescriptions as there is further advice on prescription exemptions and fees on the NHS website.

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NHS Counter Fraud

NHS Counter Fraud & Security Management aims to reduced the number of people who claim NHS Care fraudulently.  Please ensure you are entitled to NHS funded healthcare before registering or claiming free prescriptions.  There is further advice regarding exemptions and fees on the NHS Website at www.nhs.uk/using-the-nhs/help-with-health-costs/get-help-with-prescription-costs/